Reference

7svip Privacy Policy for Your Account

Our Privacy Policy explains how 7svip handles the account details connected with DANA, OVO, GoPay, QRIS and bank transfer activity.

Account dataWallet recordsCookie choicesAccess requests
7svip 7svip Privacy Policy for Your Account
HELP WITH YOUR DATA

Reach Us About Privacy Policy

A direct support path helps you ask about the Privacy Policy without sending account details through an unrelated route.

Account contact Use the support contact inside your signed-in account for a Privacy Policy question.
Wallet query For DANA, OVO, GoPay or QRIS data questions, share the payment reference rather than…
Access request To request a copy, correction or deletion assessment, state the exact account detail involved.
YOUR DATA CONTROLS

How We Handle Account Privacy

Privacy decisions work best when you can see the account step behind them. We separate login records, wallet references and support messages, limit access to the operational purpose, and use device behaviour…

Collected account data

When you open an account, we collect details needed for access and phone verification, plus login events and device signals. These records help connect the right person with the right account session.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be stored with transaction status. We do not need your wallet password to check a receipt or payment match.

Cookies and browsers

Cookies and similar browser records can keep a session active, remember selected settings and help detect repeated login attempts. You can manage browser storage through your device settings, though some access steps may change.

Account security

Phone verification before account access helps us distinguish your session from an unfamiliar device. Never send a password in support messages; we use account and device checks instead of asking for it.

Retention choices

We retain account, payment-reference and support records only for operational, dispute-handling or legal needs described by this policy. A deletion request is assessed against those needs and local law.

Changes and contact

If your name, phone details or linked account data needs correction, contact us through the signed-in support path. Tell us what is wrong, and we may verify ownership before applying a change.

Privacy Policy Answers Before Account Access

These Privacy Policy answers focus on the questions you may have before opening an account or checking a wallet record. We keep the process practical: use the signed-in contact path, provide the relevant account detail, and remember that access depends on local law.

It covers account details, phone verification, login and device records, cookies, wallet references, support messages, retention and requests to access, correct or assess removal of your personal data.

We use your phone number for account creation, verification and account matching. It also helps us identify the correct record when you ask about a DANA, OVO, GoPay or QRIS transaction.

Yes. The policy covers payment references and status connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity, but it does not replace your wallet provider's own policy.

Open the support contact shown in your signed-in account and request a copy of your data. Include your verified phone number and the specific records you want us to locate.

Yes, where local law permits. Send the correction request through the account support path, describe the inaccurate field, and complete any ownership check needed before we update the record.

Retention depends on the operational, dispute-handling and legal need described in this Privacy Policy. We assess deletion requests against those needs and the requirements that apply where you access the service.

It is written for your Indonesia account journey, including local wallet references and phone verification. Access and eligibility depends on local law, so applicable local requirements remain part of each request.